Shipping policy
Shipping Policy
Thank you for shopping with GlassSkin.
We are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times:
* United States: 5–12 business days
* Canada: 7–15 business days
* United Kingdom: 6–12 business days
* Australia: 7–15 business days
* Other countries: 7–20 business days
Delivery times are estimates and may vary depending on customs, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout unless a free shipping promotion is available.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to become active.
Customs & Import Duties
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
We are not responsible for orders delivered to an incorrect address provided during checkout.
Contact Us
If you have any questions regarding shipping, please contact our customer support team through our Contact page or by email.